Comments for The E-Commerce Blog

Comment on Top Reasons Visitors Abandon Shopping Carts by Kareen Buntjer

Kareen Buntjer — Thu, 11 Mar 2010 20:38:40 +0000

This is a significant site post, im thankful I ran across this. Ill be back later to check out other posts that you have on your blog.

Comment on Welcome to The E-Commerce Blog by marketing niche strategy

marketing niche strategy — Mon, 08 Mar 2010 14:18:43 +0000

In internet marketing, when done the right way, you definitely can produce a remarkable success. The most effective internet marketing tip that works like magic is keep working and trying, that’s the real important factor to achieve your way to success.

Comment on Optimizing Online Checkout – Free Report from Demandware by accounting services

accounting services — Thu, 25 Feb 2010 08:27:41 +0000

Interesting article… a lot of online shopping carts are not user friendly. There needs to be more usability testing.

Comment on Fire at Authorize.net Datacenter has Merchants Fired Up by Todd Eddy

Todd Eddy — Tue, 07 Jul 2009 15:39:05 +0000

(disclaimer: I work for a company in the stored value sector of the market)

I am the IT manager at this company. While we’re smaller than authorize.net we’re EONs in front of them in terms of redundancy and contingency plans. While we have been working with getting automatic zero-interuption failover to our second facility I couldn’t imagine a scenario where we’d have a downtime of more than an hour, and that’s being generous. And for even that to happen it would have to be a catastrophic failure like the main datacenter exploding and disintegrating all servers.

Some more bashing of the datacenter itself. The one we’re located at uses a dry chemical (they purposely don’t use the haylon gas because of the safety concerns for people that may be in the datacenter at the time and the dry chemical can be directed to only the rack that’s caught fire). Also the generators are located in a room next to the building, not in the basement like this sounds. And the cause of the sprinklers in fisher plaza was due to a spark in the basement… ANYTHING happening outside of the datacenter shouldn’t affect it.

I guess they say people learn from mistakes and I’ve seen that happened with lots of large companies, perhaps they’ll learn their lessons to avoid this from happening in the future.

Comment on Fire at Authorize.net Datacenter has Merchants Fired Up by Dave

Dave — Tue, 07 Jul 2009 10:04:51 +0000

Did they ever hear of DRP? I am sure they will overcome it; after all, we are speaking of the biggest provider of gateway services in the US. Just read about them in http://www.creditcardprocessing-r-us.com . Looks like there is no real substitute for their services, but there is a serious lesson they should learn here.

Comment on Fire at Authorize.net Datacenter has Merchants Fired Up by Authorize.net Down | All Days Long

Authorize.net Down | All Days Long — Sat, 04 Jul 2009 16:51:34 +0000

[...] The E-Commerce Blog | Fire at Authorize.net Datacenter has … By Brandon Eley When Authorize.net went down, hundreds of thousands of websites began giving error messages when customers tried to place orders. Some, like myself, turned off online processing. We captured information (not including CVV values, … The E-Commerce Blog – http://www.theecommerceblog.com/ [...]

Comment on Fire at Authorize.net Datacenter has Merchants Fired Up by James

James — Sat, 04 Jul 2009 14:53:03 +0000

We’re a new service launching on Monday with, guess what, Authorize.net as both our payment gateway and merchant account provider.

We are stuck in test mode until we can confirm our payment and merch accounts are, in fact, working — so far, we get confirmation via test CC#’s and “invalid merchant account” using valid CC#’s.

Where Authorize.net is failing for us?

After the worst 12-36 hours in the corporate history, they aren’t available this weekend to take support calls? Really?

Any alternatives to Authorize.net that can have us up and running with a G’way and Merchant acct by Monday? Contact me directly at James at ShareOnce dot com…and yes, I’ll be working all weekend.

Comment on Fire at Authorize.net Datacenter has Merchants Fired Up by Authorize.net Outage Adds Excitement to Holiday Weekend — Brandon Eley

Authorize.net Outage Adds Excitement to Holiday Weekend — Brandon Eley — Sat, 04 Jul 2009 13:59:25 +0000

[...] one of the largest payment gateways in the world, was down for 15 hours after a fire at Fisher Plaza, the Seattle, WA based datacenter where they were [...]

Comment on E-Commerce Order Fulfillment Services by John Lindberg

John Lindberg — Sat, 25 Apr 2009 19:44:50 +0000

Thanks for mentioning eFulfillmentService.com and you are quite right that we are flexible and willing to work with special need clients–both large or small projects. We presently serve about 400 web store merchants and we ship from 10,000 to 15,000 orders per week.

Our typical fee structure is $1.85 per order plus $.40 per item plus postage or discounted UPS reimbursement. There are no setup fees and no minimums and we provide free shipping cartons and Jiffy mailers. Merchandise storage is billed per each item based on $.25 per cubic foot–a typical size book storage cost is $.01 per book per month for example.

John Lindberg – President
EFULFILLMENT SERVICE INC

Comment on We Wrote the Book on Online Marketing by chrispian

chrispian — Mon, 06 Apr 2009 19:04:24 +0000

Congrats! Nice to see the cover and I can’t wait to get my hands on a copy.